Privacy Policy

Controller – Who is the Data Controller?

Identity: Xiaomi Home
Registered Office: 1 George’s Quay, Dublin, Ireland
Email: hello@xiaomihome.global
Domain name: xiaomihome.global

Purposes – For what purposes do we process your data?

In compliance with the provisions of the European General Data Protection Regulation 2016/679, we inform you that we will process the data you provide for:

  • Manage the contracting of services you make through the Platform, as well as the corresponding billing and delivery.
  • Periodically send communications about services, events and news related to the activities developed by Xiaomi Home, by any means (telephone, mail or email), unless otherwise indicated or the user opposes or revokes their consent.
  • To send commercial and / or promotional information related to the contracted services sector and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
  • To comply with legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention.
  • Transfer of data to agencies and authorities, provided they are required in accordance with legal and regulatory provisions.

Data categories – What data do we process?

Derived from the aforementioned purposes, at Xiaomi Home we manage the following categories of data:

  • Identifying data
  • Electronic communications metadata
  • Commercial information data. In the event that the user provides data of third parties, he/she declares to have the consent of these and undertakes to transfer the information contained in this clause, exempting Xiaomi Home from any liability in this regard.
  • However, Xiaomi Home may carry out verifications to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

Legitimation – What is the legitimacy for the processing of your data?

The processing of data for the purpose of sending periodic newsletters (newslettering) on services, events and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out such processing, in accordance with the regulations in force.

In addition, the legitimacy for the processing of data related to offers or collaborations is based on the consent of the user who sends his data, which can be withdrawn at any time, although this may affect the possible smooth communication and obstruction of processes you want to perform.

Finally, the data may be used to comply with the legal obligations applicable to Xiaomi Home.

Data Retention Period – How long will we keep your data?

Xiaomi Home will retain users’ personal data only for the time necessary to carry out the purposes for which they were collected, as long as you do not revoke the consents granted. Subsequently, if necessary, it will keep the information blocked for the legally established periods.

To which recipients will your data be communicated?

Your data may be accessed by those providers who provide services to Xiaomi Home, such as hosting services, marketing tools and content systems or other professionals, when such communication is required by law, or for the execution of contracted services.

Xiaomi Home, has signed the corresponding contracts of treatment order with each of the suppliers that provide services to Xiaomi Home, with the objective of guaranteeing that these suppliers will treat your data in accordance with the established in the current legislation.

They may also be transferred to the State Security Forces and Corps in cases where there is a legal obligation.

Banks and financial institutions, for the collection of services.
Public administrations with competence in the sectors of activity, when so established by the regulations in force.

Information Security – What security measures do we implement to protect your data?

To protect the different types of data reflected in this privacy policy will carry out the necessary technical security measures to prevent loss, manipulation, dissemination or alteration.

  • Encryption of communications between the user’s device and Xiaomi Home servers.
  • Encryption of information on Xiaomi Home’s own servers.
  • Other measures to prevent access to user data by third parties.
  • In those cases where Xiaomi Home has service providers for the maintenance of the platform that are outside the European Union, these international transfers have been regularized in response to the commitment of Xiaomi Home with the protection, integrity and security of personal data of users.

Rights – What are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether or not Xiaomi Home is processing personal data concerning you.

You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Xiaomi Home will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You may also exercise your right to data portability, as well as withdraw the consents provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, please contact hello@xiaomihome.global.

Finally, we inform you that you can address to the European Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

Modification of the privacy policy

Xiaomi Home may modify this Privacy Policy at any time, being published successive versions on the Website. In any case, Xiaomi Home will communicate with previous notice the modifications of the present policy that affect the users in order that they can accept the same ones.

This Privacy Policy is updated as of 27/12/2020 Xiaomi Home (Global). All rights reserved.

If you wish you can also consult our Cookies Policy.